Account takeovers generally happen because people have accessed your login information.

Somebody has had over my account

That will take place in a ways that are few. The easiest, needless to say, is using a password that’s simple to imagine. Another option is because of a data breach on another site. Then your accounts on all of them have the potential to be taken over if one site has a security breach if you use the same password on several different sites or services. Lists as well as your current email address and passwords could be sold to actors that are bad will attempt your password on many different sites until they find the one that works. This site lets you enter your email and see if an account is had by you on another site which was suffering from an information breach.

Your account that is okCupid may been absorbed if you notice the immediate following

• Your profile photos or essays have disappeared or been changed
• Your password is not any longer working
• The e-mail address on your own account was changed
• The truth is acquisitions or registration changes (Note we never display your full billing information, even though you are logged into the account, and all payment information is saved in partial/ encrypted types)
• The truth is conversations that you failed to take part in

We are able to guarantee you that OkCupid is protected. All passwords on OkCupid are encrypted and never also support staff is able to see what they’re.

If you received a notification that we noticed suspicious task in your account

We’ve already locked out anyone utilizing your account and changed your password for you personally. Utilize the link in the email to ch se a new password. If the hyper link directs you to a page that is expired you may have to clear your snacks and cache.

If you suspect your account is absorbed and have now not gotten a contact from us

Step 1. Make sure the email address on your own account is still yours. Should your email address is changed, please contact support (see “If you will need extra assistance”).

Step 2. Change your password

• Make use of unique password that will not be used somewhere else before
• Practice password that is g d work with a mix of letters, numbers, capitalization, and symbols. The longer the password is, the greater.

Option One Go right to the password reset page and enter your current email address. This may automatically log you away, change your password, and send you a login url to go with a brand new password.

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Choice Two visit your Account Settings page and ch se a password that is new.

• On the web https // okcupid /settings
• Regarding the apps Tap in your profile, then on Account Settings

Step 3. Add your phone quantity to your account for Two Factor Authentication / login via SMS in place of a password

If you need additional assistance

Please inform us by emailing support@okcupid if you want additional help.

If the email address on your account was changed and you can’t back change it

How exactly to protect your OkCupid account

• Add your phone number for your requirements for Two Factor Authentication / login via SMS rather than a password
• Use a password unique to OkCupid
• Practice password that is g d work with a mix of letters, numbers, capitalization, and symbols. The longer the password is, the greater.
• Improve your password regularly
• Don’t use your OkCupid account on public computers
• Run a program that is antivirus on your desktop

At support@okcupid for further help in the event that you nevertheless require help, it is possible to email us

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